Crystal Beach, Texas Information for a Great Vacation!ReservationsAdvance weekly reservations can be made via email or telephone. June thru August, only weekly reservations are taken on a Monday thru Sunday or Friday thru Thursday schedule. Weekend reservations must be made by phone. Holiday rates apply on Memorial, 4th of July, and Labor Day. 281-528-6087 or 561-234-9561 Click here to Email for Vacation Rentals Off-season rentals have a two night minimum and will be reserved in advance. General Information We maintain a friendly atmosphere for the quiet enjoyment of our guests. Adults over the age of 25 will be accepted. Valid identification must be presented upon request. We do not rent for Spring Break, Prom weekends. There is not a telephone in the house so you will want to bring your cell phone. Please do not plan large parties, or plan to exceed the number of people in each house. If you are planning a family gathering, please let us know in advance, as we will try to accomodate the number of guests in several closely grouped homes. Like all beach homes in our area, we are on a SEPTIC SYSTEM. ABSOLUTELY NO PAPER TOWELS, CIGARETTES, SANITARY NAPKINS, WRAPPERS, ETC. IN THE TOILETS. If we have a "Septic Backup" because of this, you will be CHARGED to clear the obstruction. For homes that have downstairs baths, we ask that you not use that bath, or toilet during periods of heavy rains. It will make a mess you won’t enjoy cleaning. Payments We require $300 deposit within 5 days to secure your reservations for any home. At that time a deposit receipt will be mailed to you detailing instructions as to the time you need to send in your rental fee. At the same time a "key package" is made up for you and kept in the office for mailing when the rent is received, usually 30 days prior to check-in date. The "key package" will also contain a map and list of items to turn on and off on arrival and departure pertaining to the specific home you are renting. We do not accept credit or debit cards. Your initial deposit is separate and not to be applied as part of the rent fee. It will be returned to you after inspection, return of the keys, and after all telephone charges have been cleared. The cost of any repairs, extra cleaning required, items missing from property, insufficient check charges, lost keys or any other charges resulting from your stay will be deducted from the Deposit. Cancellation Policy Deposit is non refundable unless cancellation is received 45 days prior to arrival date. Notification must be received in writing by CERTIFIED MAIL RETURN RECEIPT REQUESTED at our office in Houston 45 days prior to arrival date. Trash Service Trash must be in plastic garbage bags and placed in receptacle on street for MONDAY & THURSDAY PICKUP. There is no pickup on holidays and NO SPECIAL OR EXTRA PICKUP CAN BE SCHEDULED. We have critters living on the beach. Dogs, cats, skunks, possums and other night time guests love to gather at the trash and have a party on what you didn't eat. It's a good idea to double bag your trash and sprinkle a little ammonia, red pepper or vinegar on the bag as a deterrent to these little pals. Check-in/Check-out Pets While we enjoy our own family's pets, we do not allow any at our beach homes, either inside or outside. There are kennels located in Galveston. Bringing any pet will result in immediate eviction. The only exception is for sight impaired guests. Linens, beach equipment, and other items needed. Parking No RV"S or large campers are allowed to be parked on the property or hooked up to the property's electrical or plumbing. Please park vehicles on driveways or specified parking areas. DO NOT park on grounds or block neighboring drives or thoroughfares. DO NOT drive or take short cuts on grounds as you risk damage to the septic system and associated field line piping. Please park boat trailers on driveways. Cleanliness We pride ourselves on our homes. Please report any discrepancies to me upon arrival.Repairs & Bad Weather Despite our best efforts to keep various items in working order, at times we must wait for parts or service. Please bear with us during those times. REPORT BREAKDOWNS AS SOON AS POSSIBLE- the earlier you report the problem the sooner we can make it disappear. We will do everything possible to make this your most enjoyable vacation ever. Refunds cannot be made due to inclement weather or mechanical failure of equipment. Any necessary repairs will be made as soon as possible and they will be handled on an emergency basis as expediently as possible. In the event of a hurricane watch no refunds will be given. Only when a "Mandatory Evacuation" has been issued will refunds be issued or rescheduling of reservations be honored. Smoking Smoking is strictly prohibited in any of our beach properties. Ashtrays are provided if you wish to smoke outside. Please clean up the yard of any cigar or cigarette waste before you leave. Next Years Reservations We have built our rentals on quality clientele and love to have repeat renters. Advance reservations are always accepted for the next rental season, or later in the same season as vacancies permit. We’ll be happy to hold your deposit towards that new rental and upon the New Year we will contact you regarding that reservation to finalize any details. Taxes All taxes have been paid |